APA Style

Bartono, . et al (2005). How to Win Customers in Competitive Market : Strategi Jitu Menarik Pelanggan di Bisnis Restoran . : Elex Media Komputindo .

MLA Style

Bartono, . et al. "How to Win Customers in Competitive Market : Strategi Jitu Menarik Pelanggan di Bisnis Restoran". : Elex Media Komputindo , 2005. Text.