Managing services : using technology to create value |

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Managing services : using technology to create value

Davis, Mark M. - Personal Name; Heineke, Janelle - Personal Name;

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Perpustakaan Kemendikdasmen LEN 658 HEI

000116255

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Series Title: -
Call Number: LEN 658 HEI
Publisher: New York, N.Y. : McGraw-Hill Irwin,., 2003
Collation: xvii, 443 p. ; 26cm.
Language: English
ISBN/ISSN: 9780072858198
Classification: 658
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