This book seeks to help understand how governments can be encouraged to perform better and how state capabilities can be developed in ways that allow markets and democracies to flourish. The contributors draw comparative les sons from specific efforts designed to enhance human resource development in the public sector, to strengthen organizations that contribute to the public purpose of governm…
James S. Bowman, Florida State University, Jonathan P. West, University of Miami.
Includes bibliographical references (p. 184-204) and index.;
Formerly CIP.; Uk; Includes bibliographical references and index.; Public management and marketing -- Marketing and public marketing -- Public organizations, citizens and customers -- Basic concepts in marketing -- Marketing information -- Marketing strat