In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them from prospects to loyal advocates of your brand.? In this book, you’ll examine how to define success for your customer, create a cus…
Are you an academic who struggles to know what to post on social media and how to disseminate your research effectively on different social media platforms? Social media serves as a powerful communication tool, yet while most academics are aware of the benefits of social media, many are unsure of what to post, and how to do it in a way that is authentic, engaging, and above all, comfortable!…
This book will examine the phenomenon of corporate universities in all of its forms. Corporate university managers, consultants, and observers, representing all aspects of corporate university operations, have contributed chapters describing the various dimensions of this rapidly growing trend.
Frances Kelly.
Includes bibliographical references (p. 184-200) and index.; Introduction -- Doing 'it': researching sexuality -- 'They think you shouldnt be having sex anyway': young people;s critique of sexuality education content -- Men are from Mars and aomen are fro
Includes bibliographical references (p. 80-83) and index.;
Includes bibliographical references and index.;
Includes glossary Includes references Includes index
Includes bibliographical references